Kebijakan Privasi

Overview

PT Yesboss Group Indonesia (We) is the prime operator for https://kata.ai/ and https://platform.kata.ai, and all services provided under the trademark of “Kata.ai” (Kata.ai Products) which can be accessed through computer, cellular phone and tablet. This Privacy Policy regulates procedures for collecting, utilizing, saving, processing and management of personal information and other data. If you visit or use the Kata.ai Product, cooperate with us by way of making a specific cooperation agreement related to the Kata.ai Product, you shall be deemed to have read and legally agreed that you’re completing the consent materials under the law, on the collection, utilization, saving, processing and any way of how we manage your data in accordance with the Privacy Policy. We may change the Privacy Policy at any time. We highly recommend you to review this Privacy Policy regularly

Governing Law

This Privacy Policy is made and shall be implemented in accordance to the provisions of applicable laws and regulations in Indonesia and any jurisdiction applicable to the any part of of Kata.ai Products, including but not limited to laws, regulations, jurisprudences, practical codes that apply as every time those are enacted. We are bound and abide by the applicability of Indonesia law so that all principles stipulated in this Privacy Policy are in harmony with the applicable provisions in Indonesia.

Server

We may use one or more third party server providers in order to store and manage your data. These servers may be located inside and outside Indonesia territory, therefore their privacy policy shall be applicable for Kata.ai Product. We will notify you regularly if we change our server provider for ensuring transparency.

Definitions

Kata.ai means PT. Yesboss Group Indonesia, a limited liability duly established under the laws of Indonesia engages in providing the services in natural language processing artificial intelligence and its related, supporting technology.

Data  means data in the form of electronics that elaborate an individual or entity’s identity and also other information saved in the Kata’ai’s electronic system that is integrated with the Kata.ai Products.

User means every individual or entity who accesses and utilizes the Kata.ai Products.

ChatCommerce means a service integrated with store/merchants information management system to provide service through any kind of connected platform.

Cookies means a file that is sent from a website to be stored inside the user’s computer. The purpose of this file is to store information about the user’s previous activity in the website, which may include login information, previously accessed pages, IP Address.

Chatbot means a computer program that is able to access various functions through instructions in the form of text conversations.

Natural Language Processing (NLP) means an artificial intelligence technology that enables computers to understand human language in the form of text and/or voice, specifically defining the intent of the user based on the user’s speech and finding the right function to serve the user’s intent.

Internet Protocol Address (IP Address) means a numerical label assigned to each device connected to a computer network that uses Internet Protocol for communication. The purpose of this numerical label is to identify hosts or networks on the internet, as well as to detect the location of the device.

WhatsApp API means a connector to WhatsApp chat room which can be attached in various parts of Users’ media.

Data and Information

We may collect User Data, that includes but not limited to:

How we collect your data

We conduct a collection of your data through:

Purposes of collection

We collect your data for these purposes:

Protection and Security

In our best effort,  We commit to protect Data security and Information from potential unauthorized access by any party by conducting and utilizing any considered necessary and reasonable security measures to review and update the security measures to comply with the latest technology.

User's rights

We ensure that User shall has these rights:

Retention

We may retain User Data until the User requests to delete their Data. We will do our best to ensure that all User Data at server storage but we cannot guarantee in full due to the storage is in the server provider’s internal policy.

Disclosure

We may provide access for Data to:

Third Party Engagement

We may engage with other third parties in order to optimize Kata.ai Products. We ensure that such third parties have the proper standard and data security system, in which the minimum has the privacy policy with this privacy policy.

Users understand that they are also bound with the third parties’ privacy policy. We strongly suggest reviewing our third parties privacy policies.

By the date of the implementation tour Third Party Privacy policy are:

https://midtrans.com/term-and-privacy
https://www.whatsapp.com/legal/client

User information

If you have any follow up questions in this Privacy Policy, please contact Kata.ai at support@kata.ai.